HSB · Loyalty Program

Loyalty Program — Project Timeline

Rollout plan from 18 Sep 2026 to Feb 2027, across four phases: build the core backend, build the frontend and integrate with TADA, build the Smart CRM, and enhance the program.

Nemo — Spec, Design and QA Eva — Backend Developer Thong — Front-end Developer Ami and Cio — TADA business and integration Ciko — Compliance / Bappebti Milestone / Release

Master timeline — all phases

18 Sep 2026 → Feb 2027
Sep Oct Nov Dec Jan 2027 Feb 2027
Phases
1.1
1.2
1.3
Phase 2
🚀 Launch · 7 Nov
Phase 1.1
Build Core Backend and TADA Engagement · Sep 18 – Oct 12
TADA business & contract (Ami/Cio)
Point infra + check-in
Trading Task Type
Client-facing UI design
MiTrade API doc
T&C / Bappebti compliance
Banner & LP design (Ciko)
Phase 1.2
Build Frontend and TADA Integration · Oct 15 – Nov 7
Front-end dev & TADA integration
Backend TADA integration
Tracking / banner / push design
UI/logic QA + bug-fix
Phase 1.3
Build Smart CRM (planned) · mid-Nov – Dec 2026
Mission task design
CRM config page design
Phase 2
Enhance the Loyalty Program (planned) · Jan – Feb 2027
New task types + UI/UX
Sep Oct Nov Dec Jan 2027 Feb 2027
Spec / QA / UI (Nemo) Build (Eva) TADA business (Ami and Cio) Front-end dev (Thong) Compliance (Ciko) API doc / contract milestones QA / review milestone Planned (1.3 and Phase 2) Launch · 7 Nov
Phase 1.1 Build Core Backend 18 Sep → 12 Oct
18
Sep
Ami & Cio
  • Ami and Cio start engaging with TADA to scope the quotation needed for the integration, and all the fees involved in redeeming goods (PPN tax, PPH 23 tax, product management fee, shipping fee, and so on).
Nemo
  • Spec in progress: Point System Infrastructure
  • Spec in progress: Daily Check-in Task Type
21
Sep
Nemo
  • Spec done: Point System Infrastructure
  • Spec done: Daily Check-in Task Type
Eva · Backend Developer
  • Build start: Point System Infrastructure
  • Build start: Daily Check-in Task Type
21–25
Sep
Nemo
  • Design the Trading Task Type
30
Sep
Nemo
  • Spec done: Trading Task Type
Eva · Backend Developer
  • Build start: Trading Task Type
01
Oct
Nemo
  • Design all client-facing screens
05
Oct
Nemo
  • Send the design draft to everyone for review
  • Prepare the Daily Check-in Task API doc for MiTrade
06
Oct
Cio
  • Signed the Service Quotation (SQ)
  • Received the TADA API documentation
09
Oct
Ami
  • Awaiting the TADA cooperation agreement
Nemo
  • Provide the Daily Check-in Task API doc to MiTrade
  • Start QA: Trading Task Type
  • Finish revising the user-facing UI
Ciko · Compliance
  • Compile the project Terms and Conditions (T&C), submit them for compliance review, then start the Bappebti (Indonesia Commodity Futures Trading Regulatory Agency) approval process.
Eva · Backend Developer
  • Build done: Trading Task Type and its front-end API
Thong · Front-end Developer
  • Build start: all user front-end screens (excluding the TADA integration)
12
Oct
Cio
  • Organize a project kickoff meeting with TADA
  • Start reviewing the technical integration details with TADA
  • Get access to the TADA configuration backend
Nemo
  • Start designing the APIs for the TADA integration (HSB /auth, HSB /get-point, HSB /redeem-point, HSB /topup-point, redemption-history page)
Ami
  • Sign the cooperation agreement with TADA
Ciko
  • Start designing the official-website promo banner and campaign landing page
Phase 1.2 Build Frontend and TADA Integration 15 Oct → 7 Nov
15
Oct
Thong · Front-end Developer & Cio
  • Thong: build done, all user front-end screens; start the TADA integration
  • Cio: support Thong on the TADA integration
Eva · Backend Developer & Cio
  • Eva: build start, TADA integration
  • Cio: support Eva on the TADA integration
Nemo
  • QA done: Trading Task Type
  • Finish designing the TADA-integration APIs
  • Start: event-tracking design, Banner and Icon design, and auto-push design
23
Oct
Thong & Eva & Cio
  • Finish the TADA integration
Nemo
  • Finish: event-tracking design, Banner and Icon design, and auto-push design
Thong
  • Start the event-tracking development
Ciko
  • Finish the official-website promo banner and campaign landing page
26
Oct
UI/logic QA and bug-fix window · 26 Oct → 6 Nov
Nemo & ViviOngoing UI and logic QA
ThongFinish the event-tracking development & fix bugs
EvaFinish the auto-push feature development & fix bugs
07
Nov
🚀 Launch
  • Release / Go-live (may slip if issues come up — the TADA integration in particular is not fully within our control)
1.1 + 1.2

After these two phases, essentially all the core building blocks of the loyalty program are in place.

Phase 1.3 Build Smart CRM mid-Nov – Dec 2026
mid–late Nov 2026

Nemo

  • Spec done: Mission task design (e.g. registration task, KYC completion task, first-deposit task)
Dec 2026
  • Design the CRM campaign configuration page

Risk: Phase 1 still has no configuration page in the Smart CRM — a real risk for the program that needs to be closed before moving into Phase 2.

Phase 2 Enhance the Loyalty Program Jan → Feb 2027
Jan – Feb 2027

Enhance the program:

  • New task types: reward package (balance-based / new-user), mystery box, referral, social share, and more
  • Improve the UI/UX